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We want to make your experience a memorable one. Explore some of the most frequently asked questions with their accompanying answers. If you can’t find what you need, contact us and we’ll do our best to assist you.

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General Questions

1. What is DESVAE (Health and Aesthetics)?

  • DESVAE Health is a telehealth platform that provides virtual medical consultations. DESVAE Aesthetics is a medspa located in Naples, FL that offers aesthetic services for all skin types.

2. What types of services are offered by DESVAE Health?

  • We offer a wide range of services including virtual medical consultations, mental health services, and aesthetic services.

3. How easy is it to use DESVAE Health and Aesthetics?

  •  DESVAE Health and Aesthetics is designed to be user-friendly, with a simple and intuitive interface. Our team is also available to help you with any questions or concerns you may have.

4. How can I schedule an appointment with DESVAE Health and/or Aesthetics?

  • You can easily schedule an appointment by visiting our website.

5. What are the benefits of using DESVAE Health?

  • With DESVAE Health and Aesthetics, you can get the care you need from the comfort of your home, without having to travel to a physical location. Plus, our platform is designed to be convenient and easy to use.

6. What makes DESVAE Health and Aesthetics unique?

  • DESVAE Health and Aesthetics is committed to providing high-quality, personalized care to every patient. We also offer a range of services, from virtual medical consultations to aesthetic treatments.

7. How does DESVAE Health and Aesthetics ensure patient privacy and confidentiality?

  • We take patient privacy and confidentiality very seriously. Our platform is designed to be secure and HIPAA-compliant, and our team follows strict privacy protocols to ensure that your information is kept safe and confidential.

DESVAE Health (Virtual Care/Telehealth Services)

8. Is DESVAE Health cash pay only?

  • Yes, DESVAE's Virtual Care services are cash pay only, and they are eligible for payment using Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). We do not accept insurance at this time.

9. What is the process for accessing Virtual Care services?

  • To initiate a Virtual Care appointment, simply request one through our online platform. After scheduling, you'll be required to fill out necessary paperwork electronically. On the scheduled date and time, you'll meet with your provider via a secure video call.

10. Are medications and labs included in the Virtual Care fees?

  • No, medications and labs are not included in the Virtual Care fees. Patients are responsible for the costs associated with medications and/or labs. The fees cover the provider visit only.

11. Does DESVAE Health prescribe controlled substances?

  • No, DESVAE does not prescribe controlled substances.

12. Do you only provide Virtual Care services to Florida patients?

  • Yes, currently we only provide Virtual Care services to patients located in Florida.

13. Do you provide same-day visits?

  • Yes, same day visits are available depending on availability.


DESVAE Aesthetics (MedSpa Services)

13. Where is DESVAE Aesthetics located?

  • Our MedSpa is located at 1333 3rd Ave S #307 Suite 22 in Naples, Florida. Some services may be available online. Further details can be found on our booking site.

Feel free to reach out to our team if you have any further questions or require assistance.

Contact Us

Telehealth Appointments

(Virtual Wellness Visits)

*Florida Residents Only

Phone: (904) 789-5855


Medspa Appointments
Bayfront Salon Suites

1333 3rd Ave S #307 Suite 22

Naples, Fl 34102
Phone: ‪(727) 490-8827‬


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